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Vermont International Film Festival 2009

The VTIFF is in town this week. I caught Men Who Stare at Goats and the Vermont Filmmaker showcase (aka The Michael Fisher Film Festival).

Overall pretty fun. MESaG is as funny as you might agine given the cast and that it’s about the New Earth Army. VT filmmaker showcase had some gems including Anti Di Presence, a great trick film. Also the BHS film club had a solid entry about man’s inner dialog regarding trying to pick someone up at an art gallery. And of course, Michael’s piece, Reap, was gorgeous.

There are some Cuban films I hope to check out on Friday if I can pound through the work I currently have on my plate.

Leaving Las Vegas

Heading out of McCarran Airport to head to NYC for a couple days and then heading on home. One whirlwind week followed by another:

Big music project related to an upcoming Dogsharks cartoon, completing a film festival bumper, fleshing out an augmented reality project for a Burlington VT art show. Oh and follow up with all the awesome people I met at the Blogworld conference.

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Things that take less than 2 minutes

Getting hungry.
Image by gahlord via Flickr

Going through my email inbox in the Getting Things Done way, with a 2 minute timer. Some things you can get done in two minutes, others you can’t. Some things I thought I could do in two minutes but I was wrong.

Here’s me today:

Takes less than 2 minutes

  • starting this blog post
  • renewing a library book via the Fletcher Free Library online renewal thingie
  • quick scan of web article, turn it into a Twitter post scheduled for the future via bit.ly and cotweet.
  • sending a worthwhile web resource to my Evernote notebook.
  • Sifting an email that’s been put off and put off and put off into the right folder (it was reference and I kept thinking there was something that needed to be done with it).
  • Sending a quick note catch up with a friend for coffee.
  • Sending a quick note on a rate change to a client.
  • Checking in on a proposal that has been sent.
  • Leaving a comment on a great blog post.

Takes more than 2 minutes

  • logging in to Facebook to approve a friend request (get distracted)
  • read a web article to see if it’s worth sharing with others.
  • reviewing Howcast video and scheduling a future twitter post.
  • sending a client intake request for information.
  • Reading a great blog post.

An evening in NYC

Started out the evening in backed up traffic on the West Side Highway. We found a lucky spot to park the wagon. Dropped off packs full of drawing stuff, my uke and hard disk recorder. Walked the dog. I listened to Saint Saens’ Danse Macabre, noting each thematic change in the music for a project we’re doing next. Wr ate ravioli. Then wrote and recorded a great piece of music, probably for a piece called Grassmonster. Now it’s time to sleep. Launch a website tomorrow.

Serving Other Deck: finding information in the landscape

Double-deck elevators at Midland Square, Nagoy...
Image via Wikipedia

One of the things I’ve been thinking about lately is locational information foraging. Whether it’s a Burlington augmented reality art project or localized SEO or playing with Twitter hashtags or any other location-contextual topic/service/whathaveyou.

Today I was using Foursquare to find a place to eat in Tribeca, I’m in NYC doing some on-site work for a client. I looked at the nearby tips and found one that mentioned the 388 Greenwich building. I’ve never been in 388 but it’s close enough that I could throw rocks at it if I felt like it. The Foursquare tip mentioned a website, Serving Other Deck, which gives the complete breakdown on how a double-decker elevator system operates and how to game it both in raw gaming terms and also in terms of gaming it so you don’t damage social relations with the passengers (who you will likely be inconveniencing if you game the elevator).

It’s a fascinating read for anyone who likes systems and how systems interact with human behavior.

Saigon Bistro

I’ve been trying out the Saigon Bistro down on College Street past city hall park. It’s a new $10 entree sort of place.

Definitely prefer the place in the old north end. But having cheap eats downtown is good too.

Service is a little off kilter. Slow side of off kilter. I hope they get that worked out before winter. Service is friendly and nice though.

The salty limeade is tasty and umm salty. The dish I’ve had so far is also a little salty and oily.

Hmmm. I’ll probably stick to Asiana Noodle for my cheap eats at the Church Street Marketplace. But Saigon will provide the occasional diversion.

Al’s French Fry

Al's French Fry via Holga, 2009

Al's French Fry via Holga, 2009

More thoughts on Netflix customer service

Image representing Netflix as depicted in Crun...
Image via CrunchBase

When I get a scratched disc from Netflix (which has been the case for me in 3 out of the last 4 discs), I typically just watch through the rest of the film, hoping I didn’t miss too much. If the scratch is halfway through the movie it isn’t like I’m going to just stop there, fill out the Netflix scratched disc form, and then finish watching the movie in a couple days.

When you report a scratched disk to Netflix, they give you the following options:

  • Send a replacement copy of the same movie.
  • Don’t send me anything I’m fine.

The problem, of course, is that I’m not a satisfied customer and sending me the same movie isn’t going to me make me satisfied either.

Seems to me the offer that Netflix makes to people who report scratched disks has little to no value. There’s no reason to report a scratched disk because they’re only going to give you what you already saw but you’ll have to wait a few days. I’ll continue to report scratched disks to them so that other people won’t have the same bad experience I did.

I guess Netflix has successfully outsourced customer service to the customer.

Synthesizing “Honest Signals,” the work of Jonathan Boyd and martial arts movies

Currently watching a lot of Shaw Brothers and reading two fascinating books. As happens when I do several things at once my brain wants to make associations and synthesize everything into some sort of unified field plan. Read the rest of this entry »

Quick thoughts on movies

  1. Don’t let the marketing fool you. District 9 is an emotionally moving picture.
  2. Everything by the Shaw Brothers is like gold.
  3. “Welcome Back, Mr. McDonald” is funny even if you’ve never been in a radio show or speak Japanese.
  4. I still haven’t found my ideal iPhone netflix app.

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N0D3 is my loose collection of random navel-gazing. You might find articles about web culture, analytics, Burlington or anything else I feel like writing about. If you find my posts a bit lengthy, you may want to try my Twitter feed instead.

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